The nearest ATM is located at Raiffeisen Bank, Moosgasse 2, 5350 Strobl.
Frequently Asked Questions
You are welcome to check into your foorm from 2 p.m.
Please check out until 11 a.m.
The bathing pier is located on the lakeside promenade and is avaiable to all our guests. Access is via your room key.
If you need a toothbrush, razor, or any other bathroom amenities, please feel free to contact our housekeeping staff or the reception.
Our bar is open daily from 10:00 a.m. to 12:00 p.m., except on our days off.
We accept cash and credit card (Visa and Mastercard).
We will gladly bring an ironing board and iron to your room upon request.
We will be happy to help you find a bus or train connection and the corresponding schedules so that you can reach your destination using public transport. Our bus station is located at Bahnstraße 23, 5350 Strobl.
Additional blankets and pillows are available upon request.
A first aid kit is available at the reception.
In our locked bicycle shed, you can store your bicycles for the duration of your stay and also charge your e-bikes. The bicycle shed is located in our hotel parking area. Please use your room key card for access.
The breakfast buffet at the Kirchenwirt is served daily from 7:30 a.m. to 10:00 a.m. in our dining room.
The breakfast buffet at Carl Michael is available from 8:00 a.m. to 10:00 a.m. directly at Carl Michael. You will receive further information at check-in.
You are welcome to leave your luggage with us for safekeeping on your day of departure.
You are welcome to bring your dog. We charge €18.00 per night, without food.
Please contact the reception if you need sewing supplies.
Smoking is prohibited in all our properties, including the restaurant, breakfast areas, and wellness facilities.
Rescue: 114
Police: 133
Fire department: 122
Hotel front desk and emergency line: +43 6137 72 07
In case of an emergency (e.g., fire), please follow your emergency exit plan to find your way out. This plan is located on your room door.
Use of our hotel parking lot is free of charge. The gate opens with your room key card.
On weekends, as well as in July and August, we serve warm meals continuously from 11:30 a.m. to 9:00 p.m. in our Bürglstüberl at the Kirchenwirt or, in good weather, in our garden. Our dining room and Jägerstube are open from 11:30 a.m. to 2:00 p.m. and from 5:30 p.m. to 9:00 p.m. Please note our closing days. We recommend reserving a table!
Our reception is staffed daily from 8:00 a.m. Phone: +43 6137 72
January to July and September to October: Wednesday and Thursday
July, August: Wednesday
November, December: Tuesday and Wednesday
Excluding public holidays.
Please store your valuables in the in-room safe, which is located in your wardrobe.
A shoe polishing machine is available on the 1st floor.
The nearest gas station is located at Wolfgangsee Straße 2, 5350 Strobl.
We will gladly call a taxi for you. Please contact our reception team.
To make your stay as memorable as possible, you are welcome to contact our Tourist Information. You will surely find suitable activities for your visit. It is located at Moosgasse 2, 5350 Strobl. Tel: +43 6137 78 55
Our wine bar at the bathing jetty is open daily from mid-June to the end of August, in good weather, from 5:00 p.m. to 11:00 p.m.
The infinity pool and rooftop terrace are open daily for you. The infinity pool and relaxation area open at 1:00 p.m. Our sauna and steam bath are open from 3:00 p.m. to 8:00 p.m. Access to the wellness area, including the infinity pool, is permitted from 16 years of age. Parents are responsible for their children. Entry is via your room key card.
Please connect to the WIFI "Kirchenwirt," open your internet browser, and then click on "Connect."
Current daily newspapers are available in the hotel restaurant.
You are welcome to order food or drinks from our room service between 10:00 a.m. and 10:00 p.m. Please note our closing days. Tel: +43 6137 72 07.